I tried to get into an account using the same password I have used for over two years.
No way buddy. I tried and tried and finally decided to use the "help" function.... you know, the "can't get into your account?" choice.
That was a disaster. I tried several times to figure out the capcha because the words were so twisted you couldn't make out whether the "t " was an " l" or if the "n" was an "r".
Once that debackle was passed I still couldn't get the password change to work. I got three emails from the company with 'information' to instruct you how to get to thew place where you change the password you have used since Lincoln was a pup. I made several attempts to get into the system to get a password change authentication but nothing was working like they said it should work. I thought that I may have been reading the instructions incorrectly, but no that wasn't the problem. What to do?
The system is against you from the start if you don't have a backup email ...so they can send you an authorization option ...to change your password ...so you can get something done. And to make matters worse, most places don't even have the backup email option in place, so in the end you're stuck in the middle between victory and committing suicide due to the frustration of dealing with it all. What a hassle.
It seems that on some days I spend more time trying getting into the program than I do using the blasted thing.
It's convenient when it works.... but when it doesn't.... brother what a mess!
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